Support

Write to hello@accustom.app. We answer within two working days. Tell us your phone and, if you can, what happened just before.

Common questions

How do I keep my progress on a new phone?

Sign in: Settings (the gear on the map), Account & privacy, Save your progress. Then sign in with the same Apple or Google account on the new phone. Without an account, your progress moves with your phone's own backup (Google backup on Android, iCloud on iPhone).

I bought the Chaat Pass but it isn't showing.

Open the Chaat Pass sheet (the pill at the top of the map) and tap Restore purchases, signed in to the same Apple ID or Google account you bought it with.

How do I cancel the yearly pass?

In the App Store: Settings, your name, Subscriptions. On Google Play: Play Store, your profile, Payments & subscriptions, Subscriptions. Members can also tap Manage subscription on the Chaat Pass sheet. Lifetime has nothing to cancel.

There's no ad to watch.

Ads aren't always available, especially on slow connections. The button lights up again once one is ready, usually within a minute.

I want to change my ad choices.

Settings, Account & privacy, Ad privacy choices.

There's no sound.

On iPhone, check the ring/silent switch: the game follows it. Then check Sound and Music in Settings.

How do I start again?

Settings, Progress, Start over. Your settings and your Chaat Pass stay.

How do I delete my data or account?

See delete your account.